Privacy Policy

Ibtidaa Welfare Foundation

Effective Date: 26 March 2026

This Privacy Policy applies to all visitors, donors, and users of the Ibtidaa Welfare Foundation website.

Ibtidaa Welfare Foundation is committed to protecting personal information and maintaining transparency in the collection, use, and handling of data. This policy reflects our operational practices and applicable legal and ethical standards in Pakistan.

1. Information We Collect

When you interact with our website or support our work, we may collect:

• Name
• Email address
• Phone number
• Donation details
• Communication records
• Payment-related information (processed through third-party providers)

We collect only information necessary for operational, communication, and donation-related purposes.

2. How We Use Your Information

Your information may be used to:

• Process and manage donations
• Communicate updates about initiatives and impact.
• Respond to inquiries and support requests.
• Improve website functionality and user experience.
• Maintain records for legal, tax, accounting, and audit purposes.

We do not use personal data for unrelated or misleading purposes.

3. Payment Processing

All financial transactions are handled through secure third-party payment providers.

• Ibtidaa Welfare Foundation does not store full card or banking details.
• Payment providers process financial data under their own security frameworks.
• Transactions are processed using industry-standard security measures.

4. Data Protection & Security

We implement reasonable administrative, technical, and organizational measures to protect personal information.

These include:

• Controlled access to sensitive data
• Secure systems and internal handling procedures
• Monitoring against unauthorized access or misuse

No system can guarantee absolute security, but we take appropriate steps to reduce risk.

5. Sharing of Information

We do not sell, rent, or trade personal information.

Information may be shared only when necessary:

• With trusted service providers (payment processors, hosting services, email systems, analytics tools)
• To comply with legal obligations or regulatory requirements
• To detect, prevent, or address fraud or misuse

Third-party providers are expected to process data only for relevant service purposes.

6. Cookies & Website Usage

We use basic cookies and analytics tools to:

• Improve website performance
• Understand general user behavior.
• Enhance overall user experience.

We do not use cookies for intrusive tracking or unauthorized advertising.

7. Data Retention

Personal information is retained only as long as necessary for:

• Donation and communication records
• Legal, tax, and accounting requirements
• Fraud prevention and audit purposes

Retention periods depend on the type of data and applicable obligations.

8. Your Rights

You may request to:

• Access your personal data
• Update or correct your information
• Request the deletion of your data.

These requests are subject to:

• Legal and regulatory requirements
• Recordkeeping obligations
• Fraud prevention and audit consideration

9. Marketing Communications

If you receive updates from us:

• You may opt out at any time
• Use the unsubscribe option or contact us directly

We aim to keep communications relevant and minimal.

10. Cross-Border Processing

Some service providers may process or store data outside Pakistan.

Where applicable, we take reasonable steps to work with providers that maintain appropriate data protection standards.

11. Children & Sensitive Information

Where information relates to children or vulnerable individuals:

• Collection is minimized.
• Identity and dignity are protected.
• Unnecessary disclosure is avoided.

12. Policy Updates

This Privacy Policy may be updated from time to time.

Updated versions will be published on this page with a revised effective date.

13. Contact Us

For privacy-related inquiries or requests:

📞 +92 321 1111 314

📧 contact@ibtidaa.pk

📍 Hajvery Building, 48-A Darbar Road, Lahore, Pakistan

A Note on Responsibility

Ibtidaa Welfare Foundation is committed to handling personal information responsibly while continuing its work to support communities across Pakistan.